Please check the FAQ for your convenience. Feel free to contact us by filling the form below.

BT Option is committed to providing excellent customer service.
If you do not find the solution to your problem at 【FAQ】, please contact us by filling in the required information at 【Enquiry Form】. Please understand that it may take some times to provide solutions depends on content of enquiries.
※For forms of uploading files such as Deposit Confirmation, Withdrawal Request, Cancel Withdrawal, ID Registration, Membership withdrawal, please find below links to the relative pages.

– Deposit Confirmation Form
– Withdrawal Request
– Cancel Withdrawal
– ID Registration
– Bank Info Registration
– Credit Card Registration
– bitwallet Registration
– Membership withdrawal

BT Option Office Hours:
JST Mon-Fri 10:00am-7:00pm
GMT Mon-Fri 12:00am-9:00pm
24-hour Enquiry Service Support

Enquiry Form

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    BT Option Customer Service
    TEL: +852 23779100
    URL: https://www.fx.bt-option.com/en/
    Email: support@bt-option.com